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Terms of Service

These Terms of Service (the “Terms”) are a contract between Chad Slaughter, an individual doing business as GroundsRoute(“GroundsRoute”, “we”, “us”), and the business that creates an account for the GroundsRoute service (“you” or “Customer”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind it.

1. The Service

GroundsRoute is a web application for scheduling landscaping crews: booking jobs onto a calendar, generating recurring visits, and giving each crew a mobile view of its stops for the day. “Service” means that application, the website at groundsroute.com, and any related documentation and support we provide.

The Service is a scheduling and record-keeping tool. It is not an accounting system, a payroll system, a system of record for employment or safety compliance, or a substitute for your own judgment about how to run your business.

2. Accounts and access

Owner accounts. You create an owner account with an email address and password. You are responsible for keeping those credentials confidential and for all activity under your account.

Crew accounts.You create logins for your crew members consisting of a username and a six-digit PIN. You decide who gets an account, you set and reset PINs, and you are responsible for removing access when someone leaves. You acknowledge that a six-digit PIN is a convenience credential appropriate for low-sensitivity field access, not a high-security one, and that anyone holding a valid username and PIN for your company can see that crew's assigned stops. Do not put information in job notes that you would not want a crew member to read.

Accuracy. You agree to provide accurate account information and to keep it current, including a working email address, since we use it for password resets and billing notices.

3. Free trial

New companies may start a 30-day free trial. The trial terms are these, and by starting a trial you confirm you have read and agree to them:

  • The trial lasts 30 days from the day you create your account. It is free — we will not charge you during it.
  • A valid payment card is required to start the trial. We collect it at signup and store it with Stripe.
  • Unless you cancel before the trial ends, your subscription begins automatically on day 31 and your card is charged $49 per month, and again each month after that, until you cancel. Nothing further is required of you for that charge to happen.
  • We will email you a reminder at least 7 days before the trial ends, telling you the date the charge will occur, the amount, and how to cancel.
  • You may cancel at any time during the trial, from your billing page, in no more than a few clicks and without contacting us. Cancel before the end of day 30 and you are never charged.
  • One trial per company. Trials are not available to companies that have previously trialed or subscribed to the Service, and cannot be combined or extended by creating additional accounts.
  • We may withdraw or shorten a trial for suspected abuse of this section.

If the trial ends without a successful payment, your account becomes read-only: you and your crews can still sign in and see your schedule, and crews can still mark stops complete, but new records cannot be created until a subscription starts. We keep your data for 30 days after the trial ends so you can subscribe and pick up where you left off, then delete it. You may export your data at any time during that window from your settings page.

4. Subscription, billing, and cancellation

Fees. After any trial, access to the Service requires a paid subscription at the rates shown at groundsroute.com/pricing. Fees are stated in U.S. dollars and are exclusive of taxes, which we will add where required.

Payment. Subscriptions are billed in advance through Stripe, our payment processor, using the card you provide. By starting a trial or subscribing, you authorise us to charge that card for the subscription and any applicable taxes on the schedule described in these Terms.

Automatic renewal. Your subscription renews automatically at the end of each month at the then-current rate, and your card is charged automatically, until you cancel. You may cancel at any time from your billing page, without contacting us, or by emailing support@groundsroute.com. Because you signed up online, you can cancel online. Cancellation takes effect at the end of the current billing period; you keep access until then.

Refunds. If your free trial converts and you did not mean to subscribe, email support@groundsroute.com within 30 days of that first charge and we will refund it in full, without asking why. Beyond that first charge, fees are non-refundable except where required by law, and we do not provide refunds or credits for partial periods, unused time, or periods during which you did not use the Service.

Price changes.We may change our prices. Changes apply from your next renewal, and we will give you at least 30 days' notice by email. If you do not accept a price change, cancel before it takes effect.

Non-payment. If a charge fails we may retry it and will notify you. If payment remains outstanding after 14 days, we may suspend access until it is resolved, and may terminate the account and delete its data after a further 30 days.

5. Your data

You own it.As between you and us, you own all data you or your crews enter into the Service — customer records, addresses, jobs, schedules, notes, and completion history (“Customer Data”). We claim no ownership in it.

Our licence. You grant us a limited, non-exclusive licence to host, store, transmit, back up, and display Customer Data solely to provide the Service to you, to support you when you ask, and as otherwise permitted by our Privacy Policy. We do not use Customer Data for any other purpose, and we do not use it to train machine learning models.

Your responsibilities. Customer Data typically includes personal information about people who are not parties to these Terms — the names, addresses, and phone numbers of the properties you service. You represent that you have the right to collect that information and to enter it into the Service, and that doing so does not violate any law or any agreement you have with those individuals. As between us, you are the controller of that information and we process it on your behalf under the terms of our Privacy Policy, which is incorporated into these Terms.

Export and deletion. You may export your Customer Data at any time from your settings page, whether or not your subscription is active. After termination we retain it for 30 days so you can retrieve it, then delete it. We will delete it sooner on written request.

6. Acceptable use

You agree not to use the Service to:

  • store or transmit unlawful, infringing, or harassing content;
  • attempt to access another company's data or any part of the system you are not authorised to reach;
  • probe, scan, or test the vulnerability of the Service without our prior written permission;
  • interfere with or place undue load on the Service, including through automated scraping or excessive API-style requests;
  • resell or provide the Service to third parties as a service bureau; or
  • reverse engineer, decompile, or copy the Service except to the extent that restriction is unenforceable under applicable law.

We may suspend access without notice if we reasonably believe your use threatens the security, integrity, or availability of the Service or another customer's data.

7. Availability, support, and changes

We aim to keep the Service available continuously but do not guarantee any level of uptime. The Service may be unavailable during maintenance, during failures of our infrastructure providers, or for reasons outside our control. We are not offering a service level agreement or uptime credits under these Terms.

Support is provided by email at support@groundsroute.comduring ordinary business hours. We may add, change, or remove features over time. If we materially reduce core functionality you rely on, we will give you at least 30 days' notice by email, and you may cancel and receive a pro-rated refund of any prepaid fees covering the period after the change.

8. Scheduling disclaimer

You are responsible for the accuracy of your own schedule. Features that generate visits for recurring jobs are conveniences that operate on the parameters you supply; they do not relieve you of the obligation to review your schedule and confirm that work is assigned and completed. We are not responsible for missed, duplicated, late, or incorrectly assigned visits, or for any resulting loss of a customer, contract, or revenue, whether the cause is your configuration, a defect in the Service, or unavailability of the Service. Keep your own records for any job whose loss you could not absorb.

9. Intellectual property

We own the Service, including its software, design, and content, and all intellectual property rights in it. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, and nothing more. “GroundsRoute” and our logos are our trademarks; you may not use them without permission.

If you send us feedback, suggestions, or feature requests, we may use them without restriction or obligation to you.

10. Confidentiality

Each party may receive non-public information from the other. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and advisors who need it and are bound by similar obligations. This does not apply to information that is public through no fault of the receiving party, was already known to it, is independently developed, or must be disclosed by law — in which case the receiving party will give notice where legally permitted.

11. Term and termination

These Terms begin when you create an account and continue until terminated. You may terminate at any time by cancelling your subscription. We may terminate or suspend your account if you materially breach these Terms and do not cure the breach within 15 days of written notice, immediately if you breach Section 6 in a way that threatens the Service or another customer, or if you fail to pay as described in Section 4. We may also discontinue the Service entirely on 60 days' notice, refunding any prepaid fees for the period after discontinuation.

On termination your right to use the Service ends immediately. Sections 5 (as to ownership), 8, 9, 10, 12, 13, 14, and 15 survive.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA WILL BE PRESERVED WITHOUT LOSS. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, OR LOST OR CORRUPTED DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to your payment obligations, to either party's indemnification obligations, or to liability that cannot be limited by law.

14. Indemnification

You will defend and indemnify us against third-party claims arising from your Customer Data, including claims that your collection or use of information about your customers violated their rights or any law; from your use of the Service in breach of these Terms or in violation of law; and from your employment or engagement of the individuals to whom you give crew accounts. We will notify you of any such claim, give you control of the defence, and cooperate reasonably at your expense.

15. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws rules. The parties agree to the exclusive jurisdiction of the state and federal courts located in Dauphin County, Pennsylvania, and each waives any objection to venue there.

Before filing anything, the parties will attempt in good faith to resolve the dispute by discussing it for at least 30 days after written notice describing the claim.

Each party waives any right to a jury trial, and neither party may bring claims as a class representative or class member.

16. General

These Terms, together with the Privacy Policy, are the entire agreement between us on this subject and supersede any prior discussions. Any purchase order or vendor terms you send us have no effect.

We may modify these Terms; if a change is material we will give at least 30 days' notice by email or in the Service, and continued use after it takes effect is acceptance. If you do not agree, cancel before then.

You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, it is modified to the minimum extent necessary and the rest remains in force. A failure to enforce a provision is not a waiver of it. Notices to you go to the email on your account; notices to us go to support@groundsroute.com. There are no third-party beneficiaries.

17. Contact

Chad Slaughter, an individual doing business as GroundsRoute
[MAILING ADDRESS]
support@groundsroute.com

Prices referenced in these Terms are $49 per month, as published on our pricing page.

Last updated 31 August 2026.